Designed and developed an engaging Canva presentation to facilitate welcome calls between clients and newly hired Virtual Assistants, creating a professional and seamless onboarding experience.

The presentation served as a structured guide during onboarding sessions, clearly introducing the agency's operational processes, defining the scope of support clients could expect, outlining communication channels, and setting expectations for both clients and Virtual Assistants. It also highlighted employee benefits, tenure-based incentives, company policies, and key operational workflows to ensure alignment from day one.

By combining visually appealing design with well-organized content, the presentation enhanced engagement, improved information retention, and helped establish strong working relationships between clients, Virtual Assistants, and the operations team.