Information Technology
Computer Site Institute
Hello, my name is Shiela Marie Nishio. I have several years of experience in logistics, documentation, and administrative support. I previously worked as a Documentation Clerk and Freight Forwarding Specialist where I handled data entry, shipment tracking, customs documentation, email communication, and record management.
I am skilled in Microsoft Office, Google Workspace, email management, and customer support. In my previous roles, I was responsible for maintaining accurate records, coordinating shipments, updating clients, and ensuring documents were organized and compliant with company standards.
I consider myself detail-oriented, organized, and a fast learner. I enjoy working in a team, but I can also work independently and manage multiple tasks efficiently. I am now looking for an opportunity where I can use my skills as a Virtual Assistant or Administrative Support professional while continuing to grow in my career.
Computer Site Institute
Tracked and controlled technical documents to meet organisational standards, ensuring compliance and accessibility. Prepared, updated, and maintained records, reports, and files to adhere to company standards and regulatory requirements. Supported team members by providing documentation promptly and maintaining efficient filing systems.
Processed 100+ customs documents weekly, ensuring 100% compliance with trade regulations. Improved document retrieval efficiency by 30% by optimizing data entry workflows.
Managed order processing and tracking, ensuring timely shipments and customer satisfaction. Tracked and traced shipments to ensure timely delivery and effective communication with clients. Coordinate and manage the end-to-end movement of shipments (import, export, and domestic) by air, sea, and land.
Arrange booking of cargo space with carriers, shipping lines, airlines, and trucking partners.
Track and monitor shipments, providing regular status updates to clients and internal teams.
Resolve shipment delays, damages, or discrepancies through effective communication and problem- solving.
We doing Sending emails of our clients
And updating the rental costs in us
Sending day-day report to the customer regarding all their rental in database
We doing Sending emails of our clients
And updating the rental costs in us
Sending day-day report to the customer regarding all their rental in database Monitored key performance indicators to track progress against strategic goals and objectives.
Detail-oriented and highly organized Data Entry Virtual Assistant with experience in accurately entering, updating, and maintaining data across various systems and databases. Skilled in managing large volumes of information, ensuring data accuracy, conducting internet research, generating reports, and providing administrative support. Proficient in Microsoft Office, Google Workspace, and data management tools, with strong time management and communication skills. Committed to maintaining confidentiality, meeting deadlines, and delivering high-quality results in remote work environments.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.