Bachelor of Science in Business Administration Major in Operations Management
STI College of General Santos City
Detail-oriented Bookkeeping Specialist and Executive Assistant with experience supporting U.S.-based businesses in bookkeeping, financial administration, community management, property management, and business operations. Skilled in accounts payable and receivable, bank reconciliation, invoicing, payment tracking, financial reporting, and maintaining accurate financial records using QuickBooks, Xero, Stripe, and Google Workspace.
Experienced in providing executive and administrative support, managing calendars and communications, coordinating projects, and streamlining workflows. Proficient in CRM management, Skool community management, course administration, and supporting online coaching and service-based businesses. Known for accuracy, organization, responsiveness, and delivering reliable remote support that helps businesses operate efficiently and scale successfully.
STI College of General Santos City
• Coordinate tenant onboarding, lease administration, and rent tracking using Buildium
• Manage maintenance requests and vendor communications from quotation to project
completion
• Support short-term rental operations including reservations, guest communications, and
scheduling
• Maintain bookkeeping records, expense tracking, and payment reconciliation
• Prepare administrative reports and maintain accurate property records
• Develop Standard Operating Procedures (SOPs) to improve operational efficiency
• Coordinate communications between tenants, vendors, and management teams
• Maintain confidential business and client information
• Managed client onboarding, scheduling, and administrative operations
• Coordinated Zoom meetings, workshops, and online events
• Maintained records, reports, and databases using Google Workspace
• Created and scheduled email campaigns through GoHighLevel
• Processed payment tracking and maintained customer records
• Responded to client inquiries and provided administrative support
• Assisted with course management and digital resource organization
• Supported daily operational and administrative functions
• Maintained customer databases and performed accurate data entry
• Coordinated appointments and scheduling activities
• Managed inbound inquiries and client communications
• Assisted with customer onboarding and documentation processing
• Supported social media and administrative projects
• Maintained organized records and confidential information
• Managed CRM systems and customer databases
• Prepared contracts, invoices, and administrative documentation
• Conducted customer follow-ups and lead management activities
• Coordinated event logistics and scheduling requirements
• Maintained organized filing systems and business records
• Supported day-to-day administrative operations
• Managed calendars, appointments, travel arrangements, and correspondence
• Prepared reports, contracts, proposals, and administrative documents
• Maintained confidential records and filing systems
• Conducted client follow-ups and customer communications
• Supported outreach initiatives and email campaigns
• Assisted with administrative and operational projects
• Managed front office operations and customer service activities
• Prepared reports, correspondence, and business documentation
• Maintained filing systems and company records
• Coordinated schedules and administrative activities
• Assisted customers and internal stakeholders professionally
• Improved office procedures and workflow efficiency
• Maintained student and employee records with a high level of accuracy
• Prepared reports, attendance records, and official documentation
• Managed inquiries from parents, students, and staff
• Scheduled meetings and administrative activities
• Maintained confidential information in compliance with school policies
• Provided administrative and customer service support
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Providing calendar management, email support, scheduling, and administrative assistance.
Managing accounts payable, invoicing, reconciliations, and financial recordkeeping.
Property management support including Buildium, Airbnb, tenant relations, and maintenance coordination.
Skool community management, member approvals, onboarding, and course administration.
Accurate data entry, web research, data collection, and database management support.