Community Management & Member Engagement
Managed and supported an active online learning community through Skool by overseeing member engagement, content organization, communication, and community operations.
Responsibilities included:
• Managing community discussions and member interactions
• Organizing channels, categories, and learning resources
• Posting announcements, reminders, and community updates
• Moderating discussions and responding to member inquiries
• Supporting member onboarding and access management
• Coordinating bootcamp schedules, events, and live sessions
• Maintaining important resources, links, and study materials
• Monitoring community activity and engagement metrics
• Assisting with course administration and member support
• Creating a positive and engaging learning environment
Tools Used:
Skool, Zoom, Google Workspace, Canva, Stripe, GoHighLevel, Google Forms
This project demonstrates my experience in community management, member engagement, customer support, online course administration, and digital community operations.