2019
Bachelor of Science in Aircraft Maintenance
University of Perpetual Help Dalta
Get to know me
I am Allan Marx Geronimo, known affectionately as Max, a friendly 27-year-old from the Philippines. Professionally, I am a dedicated and detail-oriented Medical Virtual Assistant, Executive Virtual Assistant, Data Entry Specialist, and Customer Service Representative with over 4 years of experience working for US-based companies. My expertise lies in efficiently managing patient communications, handling records, and performing various administrative duties with precision and care.
I am passionate about providing top-notch support to healthcare professionals, ensuring that their administrative tasks are handled seamlessly so they can focus on delivering excellent patient care. My strong organizational skills, attention to detail, and commitment to accuracy have consistently contributed to the smooth operation of the teams I’ve worked with.
Beyond healthcare support, I have developed transferable skills in complex scheduling, timesheet and login troubleshooting, payroll and compliance assistance, and multi-channel communication with diverse stakeholders. These experiences strengthened my ability to resolve concerns quickly, maintain confidentiality, and deliver accurate information across multiple systems—skills that directly enhance my effectiveness as a Medical Virtual Assistant.
I am always eager to learn and adapt to new challenges, making me a versatile and reliable team member. I look forward to bringing my experience and dedication to your team.
My Skills and Competencies
Tebra/Kareo
Kiwi
Medical Terminology
Knowledge of Healthcare Systems
Appointment Scheduling
Data Security Compliance
Attention to Confidentiality
Administrative Skills
Accuracy and Attention to Detail
Excellent Communication Skills
Customer Service or Patient Care
Organization and Time Management
Tech Savvy
Ability to Multi-Task
Certificates
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My Experience and Education
November 2025
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February 2026
Kelly Education
(Customer Service Representative)
Managed absences/vacancies across districts and coordinated substitute assignments.
Handled timesheet, login, payroll, and pay rate inquiries with accuracy and confidentiality.
Facilitated communication between schools, substitutes, and internal teams via calls, emails, and Teams app.
Guided stakeholders in navigating absence management systems (Frontline, Red Rover, SmartFind, ReadySub) while ensuring compliance.
September 2025
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November 2025
Vegas Digestive Health Center
(Medical Virtual Assistant)
Reviewed patient charts to ensure accuracy and completeness before provider consultations.
Managed patient communications, scheduling, and follow-ups with professionalism and empathy.
Handled confidential medical records and administrative tasks with precision and compliance.
Coordinated with providers and staff to streamline workflows and support seamless patient care.
August 2025
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September 2025
Hale Family Practice
(Medical Virtual Assistant)
Conducted a thorough review of patient charts to ensure accuracy and readiness for consultations.
Scheduled and confirmed patient appointments, managing follow-ups to maintain smooth clinic flow.
Supported providers with administrative tasks, including documentation and coordination of patient care.
Maintained confidentiality while ensuring timely and accurate communication with patients and staff.
August 2025
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September 2025
Legal Match
(Data Entry Specialist)
Accurately entered, organized, and maintained client and case data in company systems.
Conducted lead generation by researching and qualifying potential clients for legal services.
Supported the team with data validation and reporting to ensure efficiency and accuracy in client outreach.
March 2024
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February 2025
DoorDash
(Data Entry Specialist (Identity Verifier))
Responsible for ensuring the correct identity of delivery riders.
Confirm the authenticity and alignment of personal identification documents with an individual's biometric data.
Scrutinize and interpret documents to ensure accuracy, authenticity, and adherence to relevant regulations and standards.
Use advanced analytical techniques and tools to combat fraudulent activities.
Compare, validate, and amend information across datasets to maintain accuracy and consistency.
June 2021
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March 2024
eScreen
(Medical Virtual Assistant (Patient Support))
Scheduled patient appointments, managed inbound/outbound calls and emails, and provided empathetic customer service.
Maintained and updated patient records and accounts with accuracy and confidentiality across EMR systems.
Performed data entry and ensured all forms and documentation met clinic standards and privacy protocols.
Supported clinic operations by filing charts, following procedures, and reporting needed updates to staff.
My Services
Customer Service Representative
Managed absences and vacancies, coordinated substitute assignments, assisted with timesheet and login issues, handled pa
Medical Virtual Assistance
Scheduling, documentation, and patient support – streamlines healthcare admin, ensuring efficient operations.
Data Entry
Accurate data input and ensuring data integrity, compliance, and error detection for efficient processes.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.