2017
International Tourism Management
Joji International School
More Info About Me
Hi, I’m Cassiopeia, but most people call me Cassie. I’m a Virtual Assistant based in the Philippines who enjoys helping business owners stay organized and keep their day-to-day operations running smoothly.
I have experience supporting businesses with administrative tasks, bookkeeping, data management, email and calendar management, scheduling, and client support. I’m also familiar with using Xero to help keep financial records organized and up to date.
With my background in customer-facing and administrative roles, I’ve developed strong communication skills, attention to detail, and reliability. I’m someone who takes pride in doing tasks carefully and making sure things are completed on time.
If you’re looking for a reliable and easy-to-work-with Virtual Assistant, I’d be happy to support your business and help lighten your workload.
My Skills and Competencies
Facebook Ads Manager
Social Media Management
Data Entry
Content Creator
Bookkeeping Support ( Xero)
Certificates
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My Experience and Education
2021
-
2026
Grand Summit Hotel General Santos
(Front Office Associate)
Handled 40–60 customer inquiries daily through phone, email, and online booking platforms. Assisted guests with reservations and helped them choose suitable hotel services based on their needs.
Processed bookings through platforms such as Booking.com, Agoda, Expedia, Trip.com, and Klook. Managed guest check-ins and check-outs, maintained accurate billing records, and processed payments with attention to detail and integrity.
Built strong relationships with guests through clear, honest communication, ensuring a smooth and positive customer experience.
2019
-
2021
LGU General Santos
(Tourism Operations Assistant)
Prepared operational and statistical reports with strong attention to detail.
Coordinated tourism projects with stakeholders and internal teams.
Supported presentations and promotional documentation.
2018
-
2019
The Lodge at Primland, Auberge Resorts Collection
(Line Cook)
Delivered high‑level guest service in a luxury hospitality environment.
Assisted guests with service recommendations and personalized support.
My Services
Bookkeeping Support ( Xero)
Basic bookkeeping support using Xero, including expense tracking and transaction categorization.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.