2015
Bachelor of Science in Tourism Management
University of the Cordilleras
GoHighLevel Funnel and Automation Specialist
Hi, I’m Catherine — a detail-oriented GoHighLevel Funnel & Automation Specialist focused on funnels, workflows, CRM organization, and booking systems.
I help businesses build organized systems for lead capture, follow-ups, pipeline flow, and appointment booking inside GoHighLevel. I also use Make as a supporting automation tool to create simple and efficient backend processes.
I’m organized, dependable, and focused on building clear systems that are easy to manage.
What I Do Best
Funnels, Automations, and Client Journey Systems
GoHighLevel Funnel Building
Workflow Automation
Forms and Lead Capture
Calendar and Appointment Booking
CRM and Pipeline Management
Email Follow-Up Automation
Make Automation Basics
Certificates
My Experience and Education
2026
-
Present
TIDELLO CLEANING SERVICES
((PORTFOLIO PROJECT | GOHIGHLEVEL FUNNEL AND AUTOMATION BUILD))
Built a complete 5-page funnel website — Home, Services, Booking, Free Quote, and Thank You page
Created 7 automation workflows covering lead capture, nurturing, booking confirmation, reminders, payment tagging, review requests, re-engagement, and no-show management
Set up a 7-stage CRM pipeline — New Lead, Nurturing, Booked, No Show, Flagged, Paid/Won, and Lost
Configured calendar booking system with automated 24hr and 1hr reminders via email and SMS
2026
-
Present
BrightMind Tutoring Center
(Portfolio Project | GoHighLevel Funnel and Automation Build)
Built a tutoring funnel for lead capture and appointment booking.
Set up forms, calendar booking, and pipeline stages.
Created automations for reminders, no-shows, attended, and enrolled stages.
Organized the client journey from inquiry to enrollment.
2022
-
2025
Small Food Service Business
(Co-Owner / Manager)
Managed daily canteen operations and service flow.
Oversaw inventory, restocking, and supplier coordination.
Handled budgeting, expenses, and cost monitoring.
Provided reliable customer service to students, parents, and staff.
Monitored product quality, cleanliness, and daily operations.
Helped plan pricing, menu adjustments, and business decisions.
2017
-
2020
Lemon and Olives
(Transaction Manager)
Processed payments, invoices, and reimbursements accurately.
Kept financial records organized and updated for reporting.
Monitored expenses and supported budget tracking.
Generated invoices and tracked payment status.
Resolved transaction-related concerns in a timely manner.
Used software tools to improve accuracy and workflow efficiency.
2015
-
2017
Lindi Hotel
(Front Desk Receptionist)
Answered calls, handled inquiries, and scheduled appointments.
Managed filing, data entry, and record organization.
Coordinated supplies, vendors, and daily front desk tasks.
Supported internal and external communication.
Resolved concerns and helped maintain client satisfaction.
My Services
GoHighLevel Funnel Setup
Builds clean funnels that capture leads and guide them through a smooth client journey.
Workflow Automation Setup
Creates automations for follow-ups, reminders, and stage movement to save time.
Forms & Lead Capture Setup
Sets up forms that collect lead details and keep inquiries organized in one place.
Calendar & Appointment Booking Setup
Creates booking systems with confirmations and reminders for a smoother process.
CRM Pipeline Management
Organizes contacts and pipeline stages for a clear and manageable client flow.
Email Follow-Up Automation
Builds email sequences for confirmations, reminders, no-shows, and next steps.