Expiring Members - Leavers
This report tracks members whose memberships are about to expire or have recently expired, helping the gym manage renewals, retention efforts, and cancellations. It ensures timely follow-up with members to maximize retention and reduce churn.
Columns and Their Purpose:
- Member Name – Full name of the member.
- Contact – Phone number or email for communication and follow-up.
- CPR (ID) – Unique identification number of the member for verification and record-keeping.
- Program – Name of the membership or training program the member is enrolled in.
- Start Date – Date the membership or program began.
- End Date – Expiration date of the membership.
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Status (Renewed / Expired / Cancelled) – Current status of the membership:
- Renewed – Member has renewed their membership.
- Expired – Membership has reached its end date but has not been renewed.
- Cancelled – Membership was terminated before the end date.
Purpose of the Report:
- Identify members whose memberships are about to expire.
- Track leavers and cancellations for operational and financial monitoring.
- Support retention campaigns through timely communication.