Hi! My name is Ma. Clarivel Emata, though most people call me Vel. I am a 29-year-old based in the Philippines with a passion for helping businesses stay organized and operate efficiently. I bring dedication, reliability, and a proactive approach to every task I undertake. I enjoy working with structured systems, maintaining accurate records, and finding practical solutions that support day-to-day business operations.
As a Bookkeeper with nearly 6 years of experience, I have supported small businesses through accurate financial recordkeeping, compliance management, and administrative support. Throughout my career, I have developed strong organizational skills, attention to detail, and the ability to manage multiple responsibilities while maintaining accuracy and efficiency. Beyond bookkeeping, I have experience in customer service, data management, recordkeeping, and administrative coordination. These experiences have strengthened my communication skills and equipped me to provide dependable support to both clients and teams—skills that are highly transferable to a Virtual Assistant role.
To further expand my capabilities, I completed Virtual Assistant training focused on administrative support, digital workflows, and online business tools, along with foundational knowledge of QuickBooks Online and Xero. Combined with my adaptability, strong work ethic, and willingness to learn, I am prepared to help businesses streamline operations, stay organized, and achieve their goals.
If you're looking for a reliable Virtual Assistant who is committed to delivering quality work and supporting your business growth, I'd be delighted to connect and discuss how I can help.
Batangas State University – Lipa Campus
(Best Research Study of BS Accounting Management for A.Y. 2018-2019)
Managed monthly, quarterly, and annual tax compliance requirements with the BIR and other regulatory agencies, ensuring timely and accurate submissions. Prepared client billing statements, monitored mandatory business compliance deadlines, and kept clients informed of regulatory updates to maintain compliance and avoid penalties. Coordinated and scheduled fieldwork activities for liaison officers, providing necessary documentation for business registrations, updates, closures, payments, and other operational requirements. Identified and reconciled discrepancies in financial and compliance records, communicated potential reporting issues to clients, and helped
mitigate penalty risks. Generated financial reports to support the preparation of financial statements, maintained organized annual tax compliance monitoring records using OneNote, and prepared monthly remittances for SSS, PhilHealth, and Pag-IBIG contributions. Performed footing and tracing procedures to verify the accuracy and completeness of financial statements and supporting schedules.
Handled a high volume of customer inquiries through chat support, providing accurate, timely, and complete information using appropriate systems and tools. Assisted customers with concerns and complaints by identifying effective solutions and alternatives within established service timelines to ensure customer satisfaction. Demonstrated leadership by guiding team members toward improved performance, contributing to the achievement of individual and team chat-handling targets, and fostering a customer-focused service environment.
Responsible for preparing and filing monthly, quarterly, and annual BIR tax returns, as well as verifying sales and purchase transactions through vouching and cross-checking procedures. Generated and maintained Excel-based financial reports, including expense summaries, revenue analyses, and other audit-related schedules, ensuring data accuracy and integrity. Assisted in field audit engagements by examining supporting documents, performing footing and tracing of financial statements, and validating financial records. Also reconciled daily sales and credit card transactions and
QuickBooks Online bookkeeper support in reconciliations, invoicing, AP/AR support, payroll, and expense management.
Xero bookkeeping assistance, transaction coding, reconciliations, and financial record maintenance.
Data entry and database management, Spreadsheet creation and maintenance, CRM updating Data collection and research
Customer support and client coordination via email and messaging platforms, ensuring timely and professional responses.
Professional virtual administrative support including task coordination, documentation, and file organization.
Clarivel is a trustworthy and highly organized bookkeeper who consistently delivers accurate work. Her reliability and attention to detail have been a great asset to our business.
Throughout her time with our company, Clarivel demonstrated a strong sense of responsibility and professionalism. She managed bookkeeping tasks efficiently and was always willing to take initiative when needed.
Vel was a dependable team member who handled customer concerns with professionalism and empathy. Her leadership skills and positive attitude made her a strong choice as one of our weekly team leaders.