2015
Bachelor of Science in Business Administration major in Marketing Management
Pamantasan ng Cabuyao
More Info About Me
Hi! I’m Angelica, a detail-oriented Virtual Assistant and former OFW in Singapore, with over 9 years of experience in data management, order processing, and administrative support. I am currently transitioning into the Virtual Assistant industry, bringing with me strong corporate experience in handling high-volume data, maintaining accurate records, and supporting end-to-end business operations.
Experienced in working with spreadsheets, CRM platforms, and order management systems, with a strong focus on data accuracy, organization, and operational efficiency. Previously supported business operations as a Virtual Assistant, handling dashboard reporting, sales and lead tracking, email automation support, landing page updates, and cart management.
Completed training in ClickUp, with knowledge in task management, workflow organization, and project tracking. Also completed training in GoHighLevel (GHL) CRM and gained basic familiarity with CRM management, lead tracking, and workflow support.
Additionally completed a General Virtual Assistant training program, further strengthening skills in remote tools and process optimization.
Now seeking opportunities in data entry, data processing, and back-office support roles where accuracy, organization, and reliability are key.
What I can help you with:
- Data entry and data processing
- Excel tasks (Pivot Tables, VLOOKUP, formatting)
- CRM and database management
- Email & Workflow Automation
- Landing Page and Funnel Support
- Order processing and tracking
- File organization and documentation
- Admin and back-office support
- Reports and data monitoring
I am highly detail-oriented, reliable, and quick to learn new systems. With my background in corporate operations and growing experience in virtual support, I am committed to helping businesses stay organized, efficient, and data-driven.
If you need a dependable Virtual Assistant who can handle your data, systems, and daily operations with accuracy and care, I’m here to help. Let’s work together to keep your business running smoothly—message me anytime.
My Skills and Competencies
Database Management and File Organization
Excel (Pivot Tables, VLOOKUP, Reporting)
Landing Page and Funnel Support
Order Processing and Tracking
Administrative and Back-Office Support
Data Entry and Data Processing
Invoicing, Quotations and Follow-Ups
CRM and Customer Data Management
Calendar and Schedule Management
Problem-Solving and Multitasking
Certificates
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My Experience and Education
2025
-
Present
General Virtual Assistant
(Freelance)
• Maintain and update daily dashboards, tracking sales, leads, and key performance metrics
• Perform accurate data entry and reporting to ensure up-to-date business insights
• Set up and manage email automations using ActiveCampaign for event-based campaigns and follow-ups
• Assist in editing and updating landing pages using Unbounce
• Manage and update product pages, checkout flows, and carts in ThriveCart
• Support event-based workflows, ensuring proper automation and customer communication
2022
-
2025
LEE WEE AND BROTHERS PTE LTD (Singapore)
(Customer Service Executive)
• Managed and maintained customer and order databases with high accuracy
• Processed customer orders and ensured correct system entries
• Monitored order status and maintained organized tracking records
• Coordinated with internal teams to resolve order and delivery issues
• Prepared reports, proposals, and documentation
• Ensured timely updates and follow-ups on outstanding transactions
2015
-
2022
DENSO PHILIPPINES CORPORATION
(Customer Service Executive)
• Processed high-volume orders with accurate data encoding
Managed end-to-end order tracking (shipment, delivery, inventory)
• Maintained and updated databases for customers, orders, and inventory
• Prepared reports, forecasts, and data analysis for management
• Conducted data validation and ensured accuracy across systems
• Managed pricing data, quotations, and system updates
• Coordinated cross-functional data to support operations
My Services
Data Entry & Data Management
Accurate data entry, cleaning, formatting, database updates, and quality checking across systems
Administrative & Back-Office Support
File organization, order tracking, documentation, and general admin tasks
Reporting & Dashboard Management
Daily dashboard updates, sales/lead tracking, reports, and Excel analysis (Pivot, VLOOKUP)
Email Automation & Campaign Support
Assist in setting up email automations, sequences, segmentation, and basic workflows
CRM Management & Support
Manage CRM, update contacts, pipelines, and assist with workflows (familiar with GoHighLevel)
Landing Page & Funnel Support
Edit landing pages, update funnels, and manage checkout/product pages