I maintain and update customer databases accurately to keep records organized and easy to access. Whenever a new order is received, I update the database with important customer and order information, including:

- Customer name

- Email address

- Contact number

- Order date

- Order source (online or call-in)

This helps ensure all customer records are updated properly and allows the team to track orders efficiently.

I also created an order monitoring sheet to track order progress and payment status. This system helps prevent missed orders or unpaid transactions while allowing team members to coordinate easily through a shared tracking sheet.