Hey I am Fev Adrianne

Who I Am

I am Fev Adrianne Olia, a competitive and adaptable professional with nearly six years of experience in the BPO industry specializing in cold calling, appointment setting, and client communication. In April 2026, I transitioned into a Virtual Assistant role after completing General VA training at ProVA in 2022, expanding my skills into administrative support, marketing, and social media management. I uphold diligence and integrity, with strong abilities in customer service, communication, and professionalism. My journey from BPO specialist to Virtual Assistant has strengthened my time management, resilience, and commitment to growth. I am eager to learn, improve, and become a reliable asset to any team.

Fev Adrianne C. Olia
Davao City, Philippines
olia.f@yahoo.com
Freelancer
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Core Skills

Professional Expertise & Tools
Social Media Manager
Facebook Ads Management
Data Entry
Sales Representative
Marketing Support
Admin Support
Client Communication & Booking
Subcontractor Coordinator

Certificates

1
Top Agent Award for the month of December 2020
Certificate of Leadership Training

Professional Timeline

Dedicated to excellence and growth through every role
  • EXPERIENCE
  • EDUCATION
2019
Information and Communication Technology

Senior High from the University of Mindanao

2022 - 2026
Bachelor of Secondary Education Major in MAPEH

College Graduate from the University of Mindanao

2020 - 2021
DABDA - Facebook Page
(Social Media Manager, Content Creator, Engager.)

It is all about quotes, sayings, and stories that are related to the grieving process. DABDA stands for Denial, Anger, Bargaining, Depression, Acceptance. It had 150+ likes and followers before but now it has 3,516 likes and 3,535 followers.

https://www.facebook.com/DABDA-1901858169907529/about/?ref=page_internal

2019 - 2020
Sphynx Contact Solutions Inc.
(Appointment Setter/Outbound Telemarketer)

B2B for Solar - US Based
The main goal is to get past with the receptionists or assistants to reach decision-makers and schedule a meeting or demo with the CEO/COO/Decision Maker

2018 - 2019
A.G. and T. Outsource Team Incorporated
(Cold Caller/Outbound Telemarketer)

Survey - Lead Gen Account | UK Based
Calling homeowners asking questions about appliances and the brand of them
Gathering data about customer appliances for future sales campaigns

2020 - 2024
The LaunchPad Inc.
(Cold Caller / Verification Specialist Agent / Outbound Telemarketer)

Sales Agent offering free quote for Life, Auto, Health, and Medicare Insurance
Verifier Specialist - for quality purposes I must verify information before they proceed to talk with our licensed agent on the other line

April 23, 2026 - Present
Elite Force Cleaning
(Part Time General VA)

Client Communication & Booking- Answer calls and Inquiries by Quo. Using BookingKoala to schedule appointments for services ( deep cleaning, standard cleaning, move-in/move-out, Airbnb ). Making sure customers get clear professional information.
Subcontractor Coordination - using Indeed to find and interview subcontractors
Administrative Support - Keeping records and updates in Google Chats or other tools
Marketing Support - Exploring Local Service Ads for Lead Generation

Virtual Assistant Services

Reliable Support for Business Growth
Sales Verification Specialist B2C

Offered insurance quotes; verified info for quality before connecting customers with licensed agents.

Appointment Setter

Expert at bypassing gatekeepers; skilled in LinkedIn lead gen, Eyebeam dialer, VICIDial CRM & Google Sheets.

Cold Caller

Offered insurance quotes; verified info in VICIDial, used Eyebeam dialer & Google Sheets to track transfers/sales.

Admin Support VA

Maintained accurate records and updates using Google Chats and productivity tools to streamline company operations.

Subcontractor Coordinator

Coordinated subcontractors via Indeed; sourced, interviewed, and scheduled qualified candidates for project needs.

Marketing Support

Marketing Support – Used LSA, Google Maps & Facebook scraping; automated outreach emails via AppScript.

Client Communication & Booking

Handled calls via Quo; scheduled cleaning services in BookingKoala, ensuring clear and professional customer info.


My Work Showcase

Highlighting key projects and professional achievements

Let's work together !

I am available for freelance projects.
Hire Me

Get in Touch
Let’s connect to discuss how I can support your business needs

Address :
Davao City,
Philippines
Email :
olia.f@yahoo.com


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