Sphynx Contact Solutions is a provider of contact center solutions catered to your business needs. Our solutions give us the ability to provide consistent excellence in the delivery of Sales, Customer Care and Technical Support in behalf of our clients. We understand the dynamic nature of the customer contact industry hence we offer a custom solution for each of our clients. With a dedicated team that serves as a point of contact to manage all communications across all departments to address all concerns.

Role:

Expert at bypassing gatekeepers to connect decision‑makers and schedule demos for US‑based solar campaigns. Campaign: Solar Account B2B

Responsibilities:

• Reached decision‑makers by navigating receptionists and assistants.

• Scheduled meetings and demos with CEOs, COOs, and Managers.

• Maintained accurate lead records and follow‑ups for solar B2B accounts.

Tools Used: Eyebeam dialer, VICIDial CRM, LinkedIn, Google Sheets

Results/Impact: Increased appointment conversion rates by connecting directly with qualified executives, driving B2B growth.