Elite Force Cleaning is a professional janitorial and maid service company that provides residential, commercial, and hospitality cleaning solutions. Operating in various localized regions (primarily in the Northeastern U.S.), they focus on eco-friendly practices, routine maintenance, deep cleaning, and specialized property staffing.

Role:

VA for Elite Force Cleaning; handled client booking, subcontractor coordination, admin support, and marketing tasks.

Responsibilities:

• Client Communication & Booking – Answered calls via Quo; scheduled services in BookingKoala (deep cleaning, Airbnb, move‑in/out).

• Subcontractor Coordination – Sourced and interviewed subcontractors using Indeed.

• Administrative Support – Maintained records and updates in Google Chats, Sheets and Docs.

• Marketing Support – Explored Local Service Ads for lead generation, AppScript to customize, automate email and expand Google Workspace, Lead Scraping in Google Maps, LinkedIn, and Facebook by using a Instant Data Scraper tool or manually doing it.

Tools Used: Quo, BookingKoala, Indeed, Google Workspace (Docs, Chats), Local Service Ads, LinkedIn, Google Maps, Facebook.

Results/Impact: Improved customer satisfaction with clear communication, ensured timely staffing, streamlined admin processes, and expanded lead pipeline.